I am having problems connecting to the Internet. I right click on My Network Places — View Network Connections and I see I am connected to the Internet. However, I can’t get my Yahoo Messenger! MSN Messenger or Browsers to work. Can someone help me fix this problem? Under “View Network Connections” it shows two connections. (1394 Connection) & (Local Area Connection) Both are showing a status of connected.
I have DSL connection.
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No worries about 1384 connection mate… its a port to transfer data from your camcorders and stuffs… Is LAN connected? Are you able to browse the internet– web pages I mean???? How are you connecting to the internet? I mean is it a DSL/ADSL (broadband) through a modem or a router?
It could be your firewall/antivirus software which is causing the issue here…
Do you have a router? If so, reset by unplugging the power for 30 seconds and reconnecting. Go back to Network Connections, right click on Local Area Connection and from the drop down menu click “Repair” and if you do not get an error you should be able to connect through IE again.
go to START->RUN-> and type CMD
on the DOS window that pops up, type IPCONFIG/ALL
this will give u IP address, Subnet Mask and Default Gateway.
First try pinging the Default gateway by–
“ping x.x.x.x” (IP address of gateway)
then similarly, ping DNS.
if this works, try and ping some sites from IP addresses. Heres a few–
yahoo.com = 216.109.112.135
google.com = 64.233.167.99
hotmail.com = 64.233.171.83
if theses works, u need to reconfigure the connection or try using some diff bwoser like Mozilla or IE or Netscape etc.
Else, get ur service provider and let him check.
As you said you can browse the internet, so this is most likely a firewall issue. If you are only using xp’s firewall then check the exceptions list, if you are using a 3rd party firewall go into it and find the options to allow certain programs to initiate a connection outside your network. This has nothing to do with your router, unless you specifically configured your router to do so.