The first per­sonal com­put­ers were made avail­able in the 1970s and were so sim­plis­tic that they were sold in kits, which could eas­ily be put together by the con­sumer. The famous Apple-​​1 was the first per­sonal com­puter to come with a fully assem­bled cir­cuit board. How­ever, one still had to pro­vide a case, power sup­ply, key­board, and dis­play for their Apple-​​1. When com­par­ing today’s per­sonal com­put­ers to the first mod­els, one can see how advanced com­puter tech­nol­ogy has become over a short period of time. For instance, giga­bytes, MP3’s, AVI’s, USB’s, UPS’s and dual cores are terms that never existed in the 1970s, but are all com­mon terms today when dis­cussing com­puter tech­nol­ogy. When today’s com­put­ers become dam­aged, a com­puter repair firm that spe­cial­izes in PC repair and IT con­sult­ing in Cleve­land, Ohio can help one under­stand what went wrong with their com­plex machine, how it will be fixed and main­te­nance tips.

Com­puter man­u­fac­tur­ers do not work with con­sumers on a per­sonal level when it comes to com­puter repair. When one sends their dam­aged com­puter to its man­u­fac­turer, it requires a mail­ing fee. Then the usual repair time is a cou­ple of weeks to a month. After the repair is made, the con­sumer then has to wait at least a week before they receive their com­puter. The com­puter man­u­fac­turer may only dis­close what was repaired in the consumer’s copy of the work order or receipt, but will not tell the con­sumer how the com­puter failed or how it was repaired. If the con­sumer calls the man­u­fac­turer with ques­tions, they have to go through a hier­ar­chy of employ­ees start­ing from the bottom.

One blog­ger on Askville​.Ama​zon​.com, said when he con­tacted HP to trou­bleshoot one of its com­put­ers it took them two hours and then another hour to autho­rize the return. The blog­ger said it took two weeks before HP sent the repaired com­puter back to him. He also said when he con­tacted Dell to trou­bleshoot one of its lat­est com­puter mod­els, he was put on hold exces­sively before he was able to autho­rize the return. He said it took Dell three weeks to send him back the repaired computer.

A com­puter repair com­pany that spe­cial­izes in PC repair and IT con­sult­ing in Cleve­land, Ohio can offer cer­ti­fied com­puter tech­ni­cians who will work with the PC owner one on one at their home or office. This not only allows quicker repairs, but also gives the PC owner the oppor­tu­nity to estab­lish rap­port with the com­puter repair firm, allow­ing an oppor­tu­nity for dis­counts and other deals on ser­vices. A PC owner has the chance to ask ques­tions about how their com­puter failed to under­stand how to avoid it from hap­pen­ing again. For exam­ple, a com­puter tech­ni­cian from a com­puter repair com­pany that spe­cial­izes in PC repair in Cleve­land, Ohio can inform the PC owner what Web sites to avoid to pre­vent the down­load­ing of adware, spy­ware and viruses to keep their com­puter per­for­mance at opti­mal level after the repair is made. A com­puter tech­ni­cian from this type of firm can inform a PC owner to use surge pro­tec­tors to pre­vent elec­tri­cal dam­age after replace­ment of the dam­aged part.

Since com­put­ers are com­plex machines a lot more can go wrong with them other than virus infec­tion and elec­tri­cal dam­age. A com­puter repair com­pany spe­cial­iz­ing in PC repair and IT con­sult­ing in Cleve­land, Ohio can get to know the PC owner and their com­puter habits, since its com­puter tech­ni­cians are able to work with the con­sumer on a per­sonal level. This means the firm will know what main­te­nance tips to tell the con­sumer to keep their com­puter run­ning for a long time and to save them money. Here are a cou­ple of examples:

Never turn the com­puter off with the power switch until Win­dows has shut down

This will pre­vent per­ma­nent hard drive defects and Win­dow prob­lems from occur­ring. Use the Ctrl + Alt + Delete keys to restart the com­puter if it crashes.

Use an USP, unin­ter­rupt­ible power sup­ply for the computer

This pre­vents the com­puter from crash­ing dur­ing power out­ages and pro­tects it from low and high volt­age short­ages (some say a USP is more supe­rior than a surge protector)

Back up impor­tant data on at least two sep­a­rate phys­i­cal drives

–Hard drive fail­ure is a com­mon occurrence

Run Scan­disk and Defrag­ment at least once a month

This can pre­vent crashes

Never unplug periph­er­als from the com­puter when it is pow­ered up

This can short out the motherboard

Keep at least 600 MBs of C: drive free

This can keep the com­puter from run­ning slow. Win­dows XP and Vista requires 400–600 MBs.

Use a fire­wall program

A fire­wall pro­gram pre­vents hack­ers from gain­ing access to the com­puter system

Keep every soft­ware disk

Disks can con­tain impor­tant dri­vers that need to be reloaded

Com­put­ers are com­plex machines that require cer­ti­fied experts to fix them the right way. When a com­puter needs repair, a com­puter repair firm that spe­cial­izes in PC repair and IT con­sult­ing in Cleve­land, Ohio can offer more than a com­puter man­u­fac­turer. The firm can offer the right exper­tise at one’s home or office to make the repair faster, offer bet­ter deals, and gives main­te­nance tips to save PC own­ers money.

Chad King is CEO and Pres­i­dent of King­Pin Com­put­ers, a cer­ti­fied com­puter repair com­pany based in Cleve­land Ohio that spe­cial­izes in PC and lap­top repair includ­ing spy­ware and mal­ware removal, soft­ware and hard­ware instal­la­tion, data backup and recov­ery for res­i­den­tial and com­mer­cial cus­tomers through­out North­east Ohio.

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